June 24 marked the beginning of an important overseas commissioning mission for our engineering team. This time, our expert engineer embarked on a two-country trip, starting in Ethiopia and concluding in the United Arab Emirates. The mission? To assist customers in getting their new Light Gauge Steel (LGS) framing machines up and running, and to ensure they had the training and support needed to operate their systems with confidence.

The first stop was Ethiopia, where a client had recently invested in a multi-size LGS machine. This client is not just a business owner, but a visionary with operations in both Canada and Ethiopia. His recent focus has shifted toward infrastructure development in Ethiopia—a move that highlights his commitment to modernizing the construction landscape of his home country.

Upon arrival, our engineer was welcomed with enthusiasm and a clear sense of purpose. The multi-size LGS machine had been delivered, but the local team needed support to bring it online. Over the next few days, our engineer worked closely with the staff, conducting thorough machine checks, configuring software, and guiding the team through each step of setup and operation.

The training program was tailored to the needs of the client’s team, many of whom were working with this level of automation for the first time. Special attention was given to both mechanical and digital aspects, including profile design, machine control interfaces, and daily maintenance protocols.

“Helping the team become self-sufficient is the goal,” said our engineer. “We want them to feel confident operating the machine long after we’re gone.”

By the end of the visit, the Ethiopian team was fully equipped to begin production. The client expressed great satisfaction with the performance of the machine and the thoroughness of the training. He noted that this investment would enable his company to accelerate construction projects across Ethiopia, delivering affordable and durable housing solutions.

After wrapping up the successful commissioning in Ethiopia, our engineer headed to the UAE, where another customer was awaiting assistance with their newly purchased C89 LGS machine. Known for its strength and efficiency, the C89 model is a preferred choice for commercial and residential steel framing projects.

In the UAE, the challenge was primarily software-based. The customer needed help resolving file format issues to align the machine’s operation with their existing design systems. Our engineer collaborated with the client’s technical team to identify the root of the problem—differences in file output from the client’s CAD software. Through a series of configurations and real-time tests, a customized solution was implemented.

“We adjusted the machine’s software to accept and interpret their preferred design files,” the engineer explained. “This allowed them to work within their existing workflow without compromise.”

The result was seamless integration, and the client quickly resumed production. With everything running smoothly, the customer appreciated the responsiveness and problem-solving capabilities of the support team.

As both projects conclude, they stand as a testament to the importance of hands-on commissioning and after-sales support. It’s not just about delivering machines—it’s about ensuring that clients can use them effectively to meet their goals.

Through international visits like this, we remain committed to supporting global construction innovation. Whether it's in the heart of Africa or the urban centers of the Middle East, our mission is clear: to deliver reliable solutions, comprehensive training, and unwavering support to builders around the world.